> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ateve.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Find help with integration, account access, billing, and higher request limits.

## Start here

<CardGroup cols={2}>
  <Card title="Authentication" icon="key" href="/search/search-api-guide#headers">Configure authentication headers for your requests.</Card>
  <Card title="API errors" icon="circle-exclamation" href="/resources/error-codes">Review HTTP status codes and recommended next steps.</Card>
  <Card title="Rate limits" icon="gauge-high" href="/resources/rate-limits">Compare rate limits for Development and Production API keys.</Card>
  <Card title="Billing" icon="credit-card" href="/resources/pricing">Compare plans and manage billing.</Card>
</CardGroup>

## Contact Ateve

Email [support@ateve-inc.com](mailto:support@ateve-inc.com). For API issues, include:

* The response's `X-Request-Id` and body `id`, if different.
* Approximate request time and timezone.
* HTTP status and `error.code`.
* The endpoint and a minimal request example with sensitive data removed.
* Whether the problem occurs through HTTP, MCP, or an agent skill.

Keep your API key out of screenshots, logs, and support messages.

For higher throughput or an Enterprise plan, include expected average and peak requests per second, monthly volume, and any SLA requirements.